Sugarbush Resort Switches to RTP for Resort-Wide Software Solution
Avon, Colorado & Warren, Vermont - March 7, 2003: Resort Technology Partners (RTP) is proud to announce that Sugarbush Resort, after careful consideration, has chosen RTP for its progressive resort wide software solution. "The integrated Point of Sale, CRM and financial reporting capabilities of the RTP software system allow us to understand our guests in unprecedented ways," explains President Bob Ackland, "this along with RTP's proven track record of total resort integration will allow us to achieve what we strive for every day, the best possible experience for our resort guests."
The core of RTPs Integrated Resort Platform is Customer Relationship Management and tight accounting and financial controls. All RTP modules, including: Ticketing, Season Pass, Equipment Rental, Retail, Food & Beverage, Private & Group Lessons, eCommerce, Kiosk and Golf solutions are integrated into this core database to provide an integrated resort experience for the guest and integrated financial reporting for the resort. Designed and built in the most visited resorts in the USA, every component of the RTP system records and stores all reservations and transaction data. Through simple, real-time reporting interfaces, management has immediate access to sales, accounting, and vital customer relationship information.
"Sugarbush is an ideal client for RTP, a resort that has incredible amenities, an unbelievable ski mountain, brand new ownership and management team that are making great strides in establishing Sugarbush as one of the premier 4-season resorts on the East Coast. RTP is proud to have been chosen to provide the software that will help make this become a reality," says Peter Hoskins, Vice President of Sales & Marketing, Resort Technology Partners.
The RTP system is the most accounting aware business management solution in the ski industry. Selling a ticket, unraveling transaction accounting or creating reports are tasks that a resort business should not have to worry about. "With our multiple lines of business, including our legendary ski mountain, health club, championship golf course, and lodging properties, our current system has been unable to provide us the information we need for a complex resort environment, RTP has a proven system that does this successfully for the top resorts all over North America" explains Kevin Babic, Controller for Sugarbush Resort. Seth Achilles, Sugarbush's Cash Control Manager adds, "The improvements RTP will make to our accounting and cash handling operations will be exceptional, this will allow us to spend less time figuring out accounting & reporting problems, and more time ensuring that we have the best resort amenities in the Northeast."
RTP invests heavily in research and development of its product suite. For the past 8 years, RTP has led the industry in its use of Microsoft SQL as a true enterprise class database with the most advanced, reliable and easy to use software for the ski industry. As others are playing catch up, RTP is leading the way. "RTP is a professional software company, they are a Microsoft Certified Gold Partner, and their software is proven and reliable. These were important factors to us when we made the decision to switch." stated IT Manager Bob Gilbert.
Sugarbush Resort will begin the implementation with preparations for Spring 2003 season. Golf, Retail, Retail Inventory, Ticketing, Pass, Health Club access, are on schedule for the first phase. The installation will continue and the resort expects full, automated integration by the 2003-04 winter season.
About RTP
RTP, LLC (Resort Technology Partners) is a leading application software company for the resort and recreation industry, serving 8 of North America's Top 10 all-season resorts. Based in Avon, Colo., RTP is a Microsoft-certified, top-level Gold Partner. The RTP System is the de facto standard for complex, multi-line-of-business, multi-location, high-guest-services companies. Clients include Aspen Skiing Company, Discovery Cove - Anheuser Busch, Booth Creek Ski Holdings, Jackson Hole Mountain Resort, Park City Mountain Resort, Red Sky Ranch Golf Club, Vail Resorts, and Whistler Blackcomb. For more information, see www.rtp.com.
About Sugarbush
Whatever the season, you¹ll find one thing sets Sugarbush apart from the other mountain resorts: our dedication to offering a true outdoor experience. With Golf, Health Club, Lodging, an incredible mountain with 286 acres, 115 trails, 2,650 vertical feet serviced by 17 lifts, you will find everything here -- from the trails, to the tennis courts, to our award-winning golf course -- has been carefully designed in an effort to protect the region's natural splendor. Visit www.sugarbush.com.
